SHIPPING OPTIONS

Shipping zones and delivery time

1) DPD courier service

Used for EU shipments. To understand terms and conditions as well as to see the price list and delivery dates, check out SHIPPING ZONES AND DELIVERY TIMES.

2) DHL courier service

A DHL service is used for over-seas (non-EU) shipments. This carrier is very fast, reliable and, yes, expensive. To understand terms and conditions as well as to see the price list and delivery dates, check out SHIPPING ZONES AND DELIVERY TIMES.

3) Local Post Service

We use local post services for both EU and over-seas delivery. This option is way cheaper than DHL but it takes longer and there´s no email / sms notification about delivery. You can track your shipment though. Maximum package weight is 2 kgs for this carrier. Check SHIPPING ZONES AND DELIVERY TIMES for more info.

Countries outside the EU: prices are shown without taxes, including customs clearance in the Czech Republic. All other costs in the recipient country, such as import taxes, duty, fees etc. are borne by the customer. We can invoicing without tax for customers outside the EU.

Payment options

1) Bank Transfer

Please transfer the payment to this bank account: 1553905015/3030 (EUR) using your order code as a variable symbol (payment ID). Normally, the goods is dispatched once the payment has been received. 

2) Payment Gateway

A safe payment via ThePay payment portal where all card details are transferred via a secure gateway leaving us out completely.

ABOUT SHOPPING AT SLACKSHOP.CZ

SAFETY WARNING

  • Slackline might be life endangering. We cannot be held responsible for any damaged, either on your health or belongings, incurred by doing slackline. We do not assume nor accept any responsibility caused due to the product improper use or due to using damaged products.
  • All slackline gear and products are to be used at the maximum height of 1 meter above the ground, and are not to be used for highline under any circumstances.
  • Every user acts at their own risk; it is thus imperative to use extra caution upon doing slackline, and be sure to read all product instructions and safety warnings enclosed to the products.


ESSENTIAL SHOPPING TERMS

  • All prices are 21% VAT inclusive. Right to amend our prices is reserved. If you are VAT registered company, we can charge you for the goods without VAT. Please let us know.
  • If you’re keen to get receive updates, you have to approve so by yourself in your account. We don’t like spam ourselves so why should we spam others?
  • Exchange rate is 1€ = 25 CZK

RETURNS AND WARRANTY

Should the unpleasant matter of a malfuncitioning product occur, or if you feel dissatisfied with the product, please do get in touch with use. Preferrably via email at info@slackshop.cz. Please make sure to inform us about the return prior to shipping it back to our office; sometimes we may resolve the issue remotely. 

TERMS & CONDITIONS

Complete terms & conditions can be found here (in Czech only). Our aim is not referring our customers to these terms (and using them as an excuse) but rather trying to handle the situation in the customer’s favour.