Who we are

We are Jakub Dostál, an entrepreneur registered in the Trade Register, with registered office at Jindřichov 118, 466 02 Lučany nad Nisou, Czech Republic, Company ID 87029545.

We operate the e-shop at www.slackshop.cz.

To provide our services, sell goods and run our website, we process certain personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).

A. Contact form and enquiries

If you enquire about our products and services, we will work with the contact details you give us, mainly through the enquiry form. These are: first name, surname, e-mail address and telephone number.

For what purpose?

We use them to contact you and discuss the goods and services further.

On what legal basis?

The processing is based on Art. 6(1)(b) GDPR – negotiating a contract, or taking steps at your request prior to entering into a contract.

How long will we process the data?

If we do not start working together, we will process your data for no longer than 1 year from our last communication.

B. Processing of personal data when you make a purchase

If you buy from us, we will work with the data you fill in. These are mainly billing details: first name, surname, address, delivery address, e-mail address, telephone number and, for business customers, also the company name, company ID and VAT number.

For what purpose?

We need to process the personal data to fulfil our contract – to deliver our goods or services to you. We will also use your contact details to communicate with you about the status of your order, complaints or your questions.

We will further process the personal data to fulfil our legal obligations (mainly for accounting and tax purposes, handling complaints and others).

On what legal basis do we process the data?

The processing is based on Art. 6(1)(b) GDPR – performance of a contract, and Art. 6(1)(c) GDPR – compliance with our legal obligation.

How long will we process the data?

For the duration of our service and then for 10 years from the last provision of the service or delivery of goods.

C. Newsletters (commercial communications)

If you are a customer who has made a purchase and did not object when buying, we will use your e-mail address to send you our news.

On what legal basis?

This is permitted by Section 7(3) of Czech Act No. 480/2004 Coll., on Certain Information Society Services, provided you did not object when making the purchase.

How long will we process the data?

3 years from your last purchase. You can unsubscribe at any time via the link in the e-mail or by contacting us at info@slackshop.cz.

Who has access to your data?

Your data stay with us. Nevertheless, some companies and other persons work for us and have access to the data because they help us run our e-shop. These are:

• the operator of the Shoptet e-shop platform (Shoptet a.s., registered office Dvořeckého 628/8, Břevnov, 169 00 Prague 6, Company ID 289 35 675, registered with the Municipal Court in Prague, Section B, Insert 25395)
• Google Ireland Limited, IE6388047V – Google Suite apps and e-mail client
• Comgate a.s., Company ID 27924505 – online payment gateway
• Wise Europe SA, BE 0713.629.988 – payments via Wise.com
• Zápecová Financial s.r.o., Company ID 10766901 – accounting and taxes
• Digital hub s.r.o., Company ID 09623868 – hosting services
• General Logistics Systems Czech Republic, s.r.o., CZ26087961 – shipping of parcels within the EU
• DHL Express (Czech Republic) s.r.o., CZ25683446 – shipping outside the EU
• Smartsupp.com, s.r.o., CZ03668681 – live chat
• Leadhub s.r.o., Company ID 04466683 – sending newsletters (commercial communications)

Personal data may also be processed by the following processors:

• Google Analytics, more information: https://www.google.com/policies/technologies/cookies/
• Google Adwords, more information: https://policies.google.com/technologies/cookies
• Facebook Pixel, more information: https://www.facebook.com/policies/cookies/

We process personal data mainly within the European Union. If you ask us to deliver to a country outside the European Union, we will pass the data necessary for delivery (name, address, telephone and e-mail) to the carrier, including in the destination country. Without this we could not deliver your goods (Art. 49(1)(b) GDPR). Google and Meta (Facebook) services may transfer data to the USA. Such transfers take place on the basis of the European Commission's adequacy decision (EU-U.S. Data Privacy Framework).

What else you should know

We have not appointed a data protection officer.

We do not make decisions based on automated processing or profiling.

If you have any questions about your personal data, contact us at info@slackshop.cz or call +420 728 666 714.

Use of cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website, or to another website that recognises them, on each subsequent visit.

Cookies perform various tasks – for example, they enable efficient navigation between pages, remember your preferences and generally improve the user experience. They can also help make the ads shown online more relevant to you and your interests.

We use the following cookies on our website:

• Necessary cookies: required for the website to work; they allow you, for example, to log in to secure parts of the site and use other basic functions. This category of cookies cannot be disabled.
• Analytical/statistical cookies: allow us, for example, to recognise and count visitors and see how they use the website. They help us improve how the website works, for example by making it easy for users to find what they are looking for. We only use these cookies with your prior consent.
• Advertising cookies: used to track preferences and to show ads and other content that best match your interests and online behaviour. We only use these cookies with your prior consent.

Please note that third parties (including providers of external services) may also use cookies and/or access data collected by cookies on the website.

Cookies we use

More information about cookies and their current list can be found in your web browser, usually under Developer Tools.

You can give your consent using the checkbox in the cookie bar. You can also later refuse cookies in your browser settings, or allow only some of them.

More information on managing cookies in individual browsers:

• Google Chrome
• Firefox
• Safari
• Opera
• Microsoft Edge

Your rights regarding personal data processing

The GDPR gives you, among other things, the right to contact us and ask what personal data we process about you, to request access to the data and have them updated or corrected, or to request restriction of processing. You can request a copy of the personal data we process, ask us to erase personal data in certain situations, and in certain cases you have the right to data portability. You can object to processing based on legitimate interest.

This policy is effective from 1 November 2026.